Payment Policy

At OnPokemon, we strive to provide a secure, convenient, and reliable payment experience for all of our customers. Please review our Payment Policy before completing your purchase.

1. Accepted Payment Methods

We accept a variety of secure payment methods, which may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other payment methods displayed at checkout

Available payment methods may vary depending on your location and the currency used for your order.

2. Payment Authorization

When you place an order, your payment will be authorized and processed at the time of purchase.

Orders will not be prepared or shipped until payment has been successfully received and verified.

If your payment cannot be authorized or is declined, your order may be delayed or canceled.

3. Pricing

All prices displayed on our website are shown in the applicable currency selected on the website or at checkout.

Prices are subject to change without prior notice.

The price charged will be the price displayed at the time your order is successfully placed.

4. Taxes and Duties

Applicable taxes may be calculated and added during checkout based on your shipping destination and local regulations.

For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country unless otherwise stated during checkout.

5. Order Verification

To help prevent fraud and protect our customers, we reserve the right to request additional verification before accepting or processing an order.

Verification may include confirmation of billing information, identity, or payment details.

Failure to provide requested information may result in order cancellation.

6. Fraud Prevention

OnPokemon reserves the right to refuse, cancel, or hold any order suspected of:

  • Fraudulent activity

  • Unauthorized payment use

  • Identity theft

  • Resale abuse

  • Violation of our Terms of Service

If a payment is determined to be unauthorized, any applicable refund will be processed in accordance with the policies of the original payment provider.

7. Payment Security

Your payment security is extremely important to us.

We use secure, encrypted payment technology to help protect your financial information during checkout.

OnPokemon does not store your complete credit or debit card details on our servers. Payment information is processed securely by trusted third-party payment providers that comply with industry security standards.

8. Failed or Declined Payments

A payment may fail or be declined for reasons including:

  • Incorrect payment information

  • Insufficient funds

  • Card issuer restrictions

  • Bank security measures

  • Technical issues

If your payment fails, please verify your payment information or contact your bank or payment provider before attempting your purchase again.

9. Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing times typically range from 5–10 business days, depending on your payment provider or financial institution.

Please refer to our Return & Refund Policy for complete details regarding refund eligibility.

10. Currency

If multiple currencies are available on our website, the final amount charged may vary slightly due to exchange rates or fees applied by your bank or payment provider.

Any currency conversion fees charged by your financial institution are the customer's responsibility.

11. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time.

Any changes will become effective immediately upon publication on this website. We encourage customers to review this page periodically.

12. Contact Us

If you have any questions regarding payments or billing, please contact us:

OnPokemon

Email: contact@Onpokemon.shop

Phone: +1 (479) 345-1674

Business Address:
5 Woodwark Crescent
DIMBULAH QLD 4872

This Payment Policy is compatible with most Shopify stores and works well alongside your Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.