Terms of service

Welcome to OnPokemon. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained permission from a parent or legal guardian to use this website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We make every effort to display our products, descriptions, prices, and images as accurately as possible. However, we cannot guarantee that all information is completely accurate, current, or error-free.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit product quantities.

  • Refuse or cancel orders.

  • Correct pricing or product description errors.

Product availability is subject to change without notice.

3. Pricing and Payment

All prices displayed on our website are shown in the applicable currency at checkout unless otherwise stated.

Payment must be successfully completed before an order is processed.

We reserve the right to cancel any order if payment cannot be verified or is suspected of being fraudulent.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Payment verification issues

  • Suspected fraud

  • Violation of these Terms

If an order is canceled after payment has been received, a full refund will be issued using the original payment method whenever applicable.

5. Shipping

Shipping times provided on our website are estimates only.

Delivery delays caused by shipping carriers, customs authorities, severe weather, or other circumstances beyond our control are not the responsibility of OnPokemon.

Additional information can be found in our Shipping Policy.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

7. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Providing accurate information.

  • Restricting unauthorized access to your account.

You are responsible for all activity occurring under your account.

8. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Upload malicious software or harmful code.

  • Use automated tools to scrape or copy website content without permission.

Violation of these Terms may result in suspension or termination of access.

9. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, icons, layouts, and other materials, is owned by or licensed to OnPokemon and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.

Pokémon®, Nintendo®, Game Freak®, Creatures Inc., and related names, logos, and trademarks remain the property of their respective owners.

OnPokemon is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with Nintendo, The Pokémon Company, Game Freak, or Creatures Inc.

10. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, privacy practices, availability, or policies of third-party websites.

Accessing third-party services is at your own risk.

11. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, OnPokemon makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

12. Limitation of Liability

To the maximum extent permitted by applicable law, OnPokemon shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Use of our website.

  • Purchase or use of products.

  • Service interruptions.

  • Loss of data.

  • Shipping delays.

  • Technical failures.

Our maximum liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless OnPokemon, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of the website.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of OnPokemon, without regard to conflict of law principles.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

OnPokemon

Email: contact@Onpokemon.shop

Phone: +1 (479) 345-1674

Business Address:
5 Woodwark Crescent
DIMBULAH QLD 4872

Australia